Privacy Policy

Last updated October 27th, 2021



Who we are: 

We are White Rose Holistic. You can contact us at this address 12-14 Dominick St, Mullingar, Co. Westmeath by post or by email at [email protected].

White Rose Holistic provides holistic therapies both online and in-person

The security of personal information is a high priority for us. We maintain administrative, technical, and physical safeguards to protect against unauthorized disclosure, use, alteration, and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect the personal information we have about you against foreseeable hazards.

Why we process your data, the lawful basis for processing your data, and who we share it with

 

For people who view and interact with our website, we process data:

  • to respond to your booking when sent through our booking system
  • to sign up for our newsletter when you request a subscription through our website
  • For purchases made on our website

 

White Rose Holistic only collects contact details from individuals who have requested further information or services from us, we do not directly collect information from users of the website without the user's permission.

 

When you contact us we may store information such as your name, postal address, telephone number, the type of request, and possible further information in order to enable us to respond to your request. We will only use such personal information for the purpose for which it has been provided and in the course of conducting our business.

 

As a condition of your use of the services White Rose Holistic provides, you authorise us to include your name in our published list of customers.

 

We will not provide your information to any organisation outside of White Rose Holistic and will only send you information related to our products and services with your approval.

 

The legal basis for this processing is our legitimate interest in the administration and operation of our service as well as our legitimate interest in marketing and promoting our services. We always include an unsubscribe button in our communications, so 

you can opt-out of receiving such communications at any time.

For our potential consumers, we process data to:

  • market the services of our business,
  • provide you with business updates and newsletters to which you have subscribed,
  • enable you to purchase our products,
  • verify your identity,
  • Notify you of new or changed products & services offered by relation to White Rose Holistic products 
  • Carry out marketing relating to these products & services, 
  • Assist with any queries you have
  • Comply with laws and regulations in applicable jurisdictions, 
  • Communicate with you. 

 

White Rose Holistic will only collect and use information for the purpose expressed to the individual at the time of collection. Organisations to which White Rose Holistic discloses information may include insurers, lawyers, accountants, and newsletter or

promotional platforms to allow the promotion of White Rose Holistic products and services. These providers are not permitted to use this data other than on our behalf. 

 

The legal basis for the processing of this data is processing necessary for the purposes of the legitimate interests pursued by our consumers. 

 

Transfers of data outside the European Economic Area

 

We transfer data relating to our email marketing, selling & managing courses, and provision of coaching packages to Kajabi located in the US. Please read Kajabis privacy policy here

 

We use interact quiz software which collects names and emails upon completion of a quiz and Zapier to send that information to our email marketing service. Please read Interacts privacy policy here and Zapiers privacy policy here. Data is transferred to both interact and Zapier in the US.

 

We use Calendly to schedule appointments. Data will be transferred to the US. Please read Calendlys privacy policy here

 

 

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

 



Your rights relating to personal data

 

  • You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:
    • Right to access the data - you have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
    • Right to rectification- you have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
    • Right to erasure - you have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
    • Right to restriction of processing or to object to processing - you have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
    • Right to data portability - you have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine readable format.
  • In order to exercise any of the rights set out above, please contact us at the contact details at the start of this privacy notice.

 

If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal. 

 

If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation. 

 

You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission. 


Requirement to process personal data

 

You may browse our website without providing us with any personal data and this will not affect your ability to view our website. 

 

If you do not provide us with your information for the purposes described above, we cannot send our newsletter, respond to your queries sent through our contact us form, liaise with you as a consumer or potential consumer. 

In general, the personal information we collect about you includes (but is not limited to) your name, contact details (including phone numbers and addresses).

We also collect information about you that is not personal information. For example, we may collect data relating to your activity on our websites (including IP addresses) via tracking technologies such as cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyze trends, administer our services, diagnose problems, and target and improve the quality of our products and services.

We endeavor to prevent unauthorized disclosures of your personal information by other people, but we are not responsible for any unauthorized disclosures or other breaches of security or for the actions of others if the information was passed to them with your authority or with the authority of anybody other than us or our associated companies.

We may disclose details about use of the Website to other businesses e.g. to demonstrate patterns of use to advertisers and other business partners. The information we pass on will not include any personal information by which you may be identified.

We will comply with any court order requesting or requiring the disclosure of the identity or location of or any other information in relation to anyone who has accessed the Website and we may also disclose such information where we are advised by our lawyers that a court order would be granted requiring us to disclose it, even if no legal proceedings have been commenced in relation to the same.

The Website contains links to third-party websites. We are not responsible for the privacy practices or the content of any third-party websites. Visitors who link to other third-party websites from the Site should check the privacy and security policy statements of such third-party websites to understand the policies and practices of such third-party websites as we are not responsible for those policies and practices. Visitors who access a linked site may be disclosing their private information to the owner of such third-party websites. It is your responsibility to keep such information private and confidential.

Our website is not directed to children under the age of 18. If you are under the age limit, do not use our website and do not provide any personal information to us.

From time to time, we may make changes to this privacy policy. In order to ensure that you are familiar with our most updated policies and practices, you should check this privacy policy each time you use our Website. If we make any changes, we will notify you of such changes by posting the updated privacy policy on the Website.

By using our website you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Website. Our privacy policy may change from time to time. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Cookies Policy

What is a Cookie?

A cookie is a piece of data that is stored on a computer, tablet or mobile when you browse the Internet so that computer, tablet or mobile can be recognized at a later time. Cookies placed by us, our commercial partners or other third parties when you visit this website do not recognize you personally as an individual; they only recognize the device you are using. Cookies do not harm your device in any way but they do allow for several important features on the website, for instance, they allow you to make bookings and return to pages that you have searched. They also help to keep the website secure, remember your preferences and personalize content on the website so that it is more relevant to you.

Information

We may collect information automatically when you visit the website, using cookies. We use several types of cookies for a range of reasons across our website. Some are essential, while others you can opt out of or block. Opting out or blocking some cookies may affect the functionality of the website. Some of the cookies we use are essential to the performance of the website, while others are not. We want to be open in the way we use cookies, and to help you make informed choices about the information you provide to us and third parties when you visit our website. The cookies allow us to identify your computer and find out details about your last visit. The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.

Types of Cookies

There are generally four categories of cookies: “Strictly Necessary”, “Performance”, “Functionality”, and “Targeting”. You can find out about each cookie category below.

Strictly Necessary Cookies. Some cookies are essential for the operation of our Website. These cookies are essential in helping you to move around our Website and use the features.

Performance Cookies. These Performance cookies simply help us improve the way our Website works. We utilize these cookies to analyze how our visitors use our Website and to monitor our Website performance. They tell us how people use each page, which ones are most commonly viewed, or whether any errors occurred. This allows us to provide a high quality experience and quickly identify then fix any issues that arise.