Terms & Conditions

Last updated October 26th, 2021

 

 

This is the user agreement for White Rose Holistic.

In return for allowing you to access White Rose Holistic., we require that you accept the Terms & Conditions of use set out in this Notice.

These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of goods to consumers. You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy 

This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you.

The present terms of use may be updated and amended in whole or in part whenever it is deemed necessary for the better information of the visitor, always in good faith and in compliance with the transactional mores and the visitor should check each time for possible amendments, in accordance with the present. The continuance of use by the visitor reaffirms acceptance of the amended terms by him/her and in case of non-acceptance, the visitor should abstain from any use.

Purchasing Aromatherapy Products

Prices are quoted exclusive of postage and packing, in addition to paying for the products dispatched to you; you will have to pay for delivery at the rate applicable for the date and time of your delivery.

Where there is a delay or likelihood of delay in the supply of products, we will advise you as soon as practicable. If a product you have ordered is unavailable, we will refund the card used for payment. Refund may take 7-14 working days depending on the card-issuing bank of the customer.

We reserve the right at all times and at our sole discretion to refuse to accept any orders. Offers are subject to Terms & Conditions. If we email an offer this cannot be used in conjunction with any other offer or discount code.

We are unable to accept changes to any orders once order is placed.

 

Acceptable Use

You acknowledge that you are responsible for all communications sent via or to this website and agree your use of this website is for private, proper, and lawful purposes only.

 

You will not carry out any act or omission or procure any act or omission which would damage, delay, interrupt or impair the use of this website or its software, cause any illegal, offensive, defamatory material to be placed on or associated with this website, be in breach of any copyright, trademark, privacy, confidence, or any other third party right, or cause any inconvenience to White Rose Holistic, its employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and ‘spam’).

 

In the event that you breach any of these conditions, you will indemnify and keep indemnified White Rose Holistic, its parent, subsidiaries, associated companies, employees, servants, agents, professional advisors, suppliers, and affiliates from time to time against all damages, losses, claims, costs, charges, awards, orders, judgments, and other liabilities suffered or threatened as a result of a breach of these conditions.

 

Indemnity

 

You agree to indemnify and hold us and our affiliates and agents and our and their respective officers, directors, and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or rights of a third party.

 

Copyright

 

All content included on this website (including, without limitation, the trademarks of White Rose Holistic, logos, graphics, text, photos, designs logos, icons, images, data, and software) is the property of White Rose Holistic, its affiliates, and licensors and as such is protected by international copyright and other intellectual property laws.

 

Any copyright or other intellectual property in these web pages is owned by or licensed to us. It is absolutely prohibited for you to reproduce all or any part of the contents of this website except in accordance with this agreement.

 

We grant you the following limited license to copy the contents of this website:

 

You may download or print pages from this website but only for your own personal use and you may not make any modifications to them. You may re-copy, extract or forward pages from this website to a third party for your personal use only, provided you do not make any modifications to the extract or pages before re-copying, extracting, or forwarding. Acknowledge that the extract is from this website. Include the URL address of this website on the extract. Notify the third party that use and further copying of the extract by them is subject to the terms of this license. The following acts are forbidden under the limited license granted to you: You may not incorporate any part of this website into any other work or publication, including incorporation into an electronic work without our prior written consent. You may not frame this website within any website controlled by you.

 

Termination and Suspension

 

We may immediately issue a warning, suspend or terminate your registration and deny your access to all or part of the website or refuse to provide our services to you without notice if:

 

You are in breach of any part of this agreement.

 

We cannot, for any reason, verify or authenticate any information you provide to us.

 

We believe that your actions may cause legal liability for us, you, or any other user.

 

 

Notices

 

Any notice, which we are required to give to you regarding the services, may be sent by e-mail or post to the address provided by you on registration (or as amended from time to time).

 

Unless otherwise explicitly stated, notices to us must be sent by registered mail to:

 

White Rose Holistic

12-14 Dominick St

Mullingar

Co.Westmeath

 

Notices sent by e-mail are deemed to be received 24 hours after an e-mail is sent unless we receive a failure notice that the e-mail address is invalid is received.

 Email: [email protected]

 

General

This Agreement sets forth the entire understanding and agreement between us.

 

We may amend this agreement at any time by posting an amended agreement on our website. Any amended agreement will govern new user registrations from the date that it is posted and existing users will be bound by the amended agreement after the expiry of 14 days following the date of posting.

 

Nothing in this agreement shall create or be construed to imply any agency, partnership, joint venture, employee-employer relationship between you and us. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

 

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.

 

You cannot assign this agreement but we may assign it at our sole discretion.

 

Our failure to act with respect to a breach by you or others shall not be considered as a waiver of our right to act with respect to subsequent or similar breaches.

 

Any person who is not a party to this agreement has Third Party Rights to enforce any term of this agreement. This does not affect any right or remedy generally available to such a third party in law or otherwise.

 

Coupon Codes

 

One coupon code per order. Coupons are intended for single use only. At times, coupons may be limited to one specific site; please check your coupon to verify which site(s) the coupon applies to. Each coupon is valid for a limited time only and expires on the date specified in the offer.

 

Coupons are not for resale and are not redeemable for cash.

 

Coupons cannot be replaced if lost, stolen, or deleted.

 

A coupon cannot be applied to orders previously placed with White Rose Holistic.

 

If a coupon code is for Free Shipping this only applies to standard delivery. Free Shipping Offers only qualify for orders being delivered within the Republic of Ireland.

 

If a coupon is used and your entire order is cancelled or rejected, or if you return all items in your order, you will be refunded the actual amount paid and your coupon will no longer be valid.

 

If a coupon is redeemed on a multiple item order, the value of the coupon is divided equally between those items. If one of those items is cancelled, rejected, or issued either a full or partial refund, the coupon savings cannot be transferred to the remaining items in the order.

 

White Rose Holistic reserves the right to discontinue a coupon at any time.

 Governing law & jurisdiction

 

These terms and conditions are governed by Irish law and the parties agree to submit to the exclusive jurisdiction of the Irish courts.

In no case, the omission or delay to exercise legal or contractual rights arising from the present terms of use shall be construed as waiver of these rights or as if these rights are weakened.

All of the above terms are stipulated as substantial and they are amended only in writing.

The nullity or voidability of each term shall not in any way affect the validity of the remaining terms.

 

INTELLECTUAL PROPERTY RIGHTS 

Ownership of any work created or produced by the White Rose Holistic during the course of working with a client shall belong to the White Rose Holistic. The Client agrees that White Rose Holistic will own all Deliverables and will have full rights to use Deliverables without claim on the part of the Client. 

Communication 

 

We communicate with our clients in a variety of ways including by email using the internet. Email involves well-publicised risks, including delays, non-delivery, data corruption, hacking, interception, unauthorised amendment and other tampering and, in some projects, use of email may compromise confidentiality and legal privilege. In addition, email can transmit viruses, worms, Trojan horses and other malicious codes (“viruses”).

 

As we cannot guarantee the effectiveness or security of using email, we will not be responsible if: (i) emails are delayed, not received, corrupted, used to hack into systems, intercepted, amended without authority or otherwise tampered with; (ii) emails are received by persons other than their addressees; or (iii) confidentiality or privilege is lost. In addition, although we use anti-virus software, we cannot guarantee that all emails we send to you will be free from infection and we will not be responsible for any viruses we may pass on to you. 

In so far as we act as a data controller, we will comply with our reporting obligations under applicable law in the event of a personal data breach.



 OFFICE HOURS 

White Rose Holistic is operational Mon- Fri 5pm-9pm, Irish Time. We will endeavor to respond to you as soon as feasible but not more than 48 hours unless in exceptional circumstances. 

 

ONLINE PACKAGES/SESSIONS 

In addition to the above, the following remaining sections also applies to any online packages purchased through www.whiteroseholistic.com

 

Client Obligations

The Client acknowledges and agrees that the accuracy of all information supplied to White Rose Holistic is the sole responsibility of the Client and White Rose Holistic shall not be held liable for resulting errors from the accuracy of the information provided.

To allow White Rose Holistic to carry out their duties as per the package purchased by the client,  the client must:

  •    Attend all sessions as agreed;
  •    To select items for discussion or focus;
  •    To complete the recommended tasks set out by White Rose Holistic.

White Rose Holistic obligations

In turn, White Rose Holistic agrees to:

  •    Manage the process;
  •    Undertake regular CPD;
  •    To maintain confidentiality (subject to certain exemptions) Refer to privacy policy.

Session procedure

Ssessions may occur by phone, through video conference, or over email, depending on the venue that works best for the Client and the coaching package selected.

  •    White Rose Holistic and Client agree to adhere to established appointment times.
  •    White Rose Holistic and Client agree to commence and finish all appointments on time. If the Client is more than 15 minutes late to an appointment, the Coach will assume that the appointment is cancelled and the Client will be responsible for the full coaching fee. If the Coach is more than 15 minutes late to an appointment, the Client may assume that the session is cancelled and the Client shall not be responsible for any payment for that session.

·  The Client agrees to cancel or reschedule an appointment at least 24 hours in advance. When you book your appointment, you are holding space on my calendar that is no longer available to my other clients. I understand that sometimes, unexpected delays can occur, making schedule adjustments necessary. If you need to reschedule your 

appointment, I am happy to oblige but respectfully request at least 24 hours' notice. 

  • Rescheduled bookings will not be rescheduled a second time, except in exceptional circumstances.
  • Missed or no-show appointments will not be rescheduled, except in exceptional circumstances. 

 

REFUNDS of ONLINE SESSIONs

All sales are considered final 14 days from the date of payment being received. In order to request a refund, you must on or before 14 days from the date of sale, supply written notice of said request (by email) to [email protected]

The following information must accompany the refund request

  1. Written detailed reasons for cancellation
  2. A copy of sales receipt indicating payment type
  3. Name, address and email address

Upon approval of your refund request, any payments made under this written contract of sale will be refunded within 10 business days.

Refunds do not apply with the 14 day period if you have

  1. Purchased an instant download item. This is due to the nature of the product
  2. Already completed at least one session of your package

There are no refunds after 14 days from the payment being received.